Frequently Asked Questions
We currently ship only within India. All prices are in ₹ INR, including GST where applicable.
Warehouse and dropship orders are dispatched after payment (or COD acceptance). Product pages show expected dispatch days; courier times are estimates.
Online payment at checkout when those methods are enabled, Cash on Delivery for eligible India orders, or Order via WhatsApp for offline payment.
Not always. Guest checkout can be used when enabled. An account makes it easier to track orders, download GST invoices, and manage addresses.
Yes — enter the code at checkout. Coupons may have minimum totals, expiry dates, or product exclusions. Try WELCOME10 when that offer is active.
Check your tracking link or account orders, then contact support with your order number. If payment shows paid on your statement but failed on our side, send the transaction ID or payment reference.
Sometimes. See the Refund Policy. Change of mind after dispatch is usually not refundable. Report damaged or wrong items within 48 hours.
Use Contact, the floating WhatsApp button, or email support@sellbyte.in with your order number. We aim to reply within a few hours on business days.
No. Online card and wallet payments are handled by the payment provider at checkout. Read our Privacy Policy for details on what we store.
Yes — invoices are generated after payment or COD acceptance when GSTIN is configured in store settings. Find them from your account orders page.
Yes. Enter their India shipping address and phone at checkout. You remain responsible for the order.
